Director of Operations
There is something inherently noble about helping people in the most difficult moments of their lives. This is what Michelle found to be the most valuable part of working in healthcare.
Michelle graduated from Loyola Marymount University with a major in Sociology and minor in Dance. She has spent the last few years working in several demanding administrative fields, as well as a $1 billion unicorn startup tech company here in the Silicon Valley. Her administrative experience working in the Dean’s office of the LMU Business School, allows her to understand what it takes for an office to be run efficiently for the benefit of its clientele. This past year she managed the channel sales operations system, while assisting the Vice President at Zoom Video Communications. In addition to managing NaturalStart Medicine, she is currently pursuing a career as a music artist here in the Bay Area. If you are not seeing her bubbly personality and bright smile here in the office, then you might see her on stage singing her heart out at your local cafe.
Michelle’s goal is to make all patients feel welcome and cared for, like they have a family here at NaturalStart Medicine. She believes going to the doctor should not only be beneficial and effective, but always a positive experience. She dedicates herself to making our patients’ health care process as enjoyable as possible. Michelle holds a very high level of customer service to her clients/patients and believes a hardworking, kind attitude is contagious. She believes we must understand our patients holistically, and our knowledge of the patient must extend beyond the boundaries of traditional service criteria. Truly understanding their needs, wants, and expectations is key to creating a personal and positive experience. Michelle’s professionalism and desire to go above and beyond for our patients, makes her a great asset to the NaturalStart team.
Ruby is our certified medical assistant here at NaturalStart Medicine. She started as an intern from the Institute of Business and Technology, where she received her National Certification in Medical Assisting. While in the process of her internship completion she joined the NautralStart family in December of 2018. Before her journey through vocational school Ruby worked as a qualified preschool teacher with over 12 years of experience in early childhood education. Since changing careers Ruby has found that being a medical assistant has become one of the most rewarding careers, as she works closely with the doctor and patients exhibiting professionalism and humbleness. As much as Ruby loves her job, she also enjoys spending time with her husband and daughter going on hikes, dancing, or playing softball. Already acquiring a certificate in medical front office work, Ruby is currently working to obtain certification in other areas of the medical field. Ruby loves the relationships she has built with the patients, doctor and staff here at NaturalStart Medicine and hopes to grow with the practice. Her big and bright smile, outgoing personality, and professionalism has given her the ability to make anyone who comes through our door feel welcome, making her a great asset to the NaturalStart team.
Ruby Uribe, CMA
Front/Back Office Coordinator
Jessica is a Medical Assistant and Program Coordinator at NaturalStart Medicine. She has always had an affinity for helping people. Jessica started her career pursuing to become a nurse. While studying and working as a certified nurse aide, she realized her true passion was preventative care and health promotion. Jessica has a bachelor's degree in Dietetics from the University of Hawaii a Manoa and has worked at Kapiolani Medical Center for Women and Children as a dietician aide. She is currently studying to become a Registered Diet Technician and a Nationally Board Certified Health and Wellness Coach.
Jessica wants to help people achieve their most optimal health in a way that extends not just their lifespan but their health-span. She is happy to join the NaturalStart family who aligns with her passion for health and helping people. She believes that health is a balance between the mind, body, and soul and is excited to be the first Health Coach for Dr. Fong’s Truly Transform program!
When Jessica is not at the office, she enjoys spending time with her son and husband. She is originally from Hawaii and has been enjoying exploring California with her family and friends. Whether in her professional career or her personal life, Jessica is passionate about living a healthy lifestyle and strives to help others do the same in their path to optimal health.
Julian is our part-time medical technician at NaturalStart Medicine. As a survivor of a traumatic head injury, he knows the importance of maintaining a healthy lifestyle, and understands the difficulties of not having control over one's health. After ineffective attempts to recover his health through traditional methods, he forayed and found success in the naturopathic approach to healing.
As an aspiring radiologist, Julian is beginning his career in the medical field, exploring the many aspects of patient care. He knows that ensuring patient satisfaction is the first step to patient healing. Julian wants his patients to feel at ease and comfortable whenever under his care. Through his Kinesiology degree, he has gained an understanding of human physiology, and wants to express the connection between body and health. Working with Dr. Fong, he is learning of "Vis Medicatrix Naturae" - the healing power of nature and ways to facilitate the body's inherent ability to restore and maintain. In both his personal ambitions and academic pursuits, Julian strives at achieving a healthy mind and lifestyle.
As a part of NaturalStart Medicine, Julian hopes to aid in the process of creating a healing internal and external environment.